I ordered a drink. It was out clear that I mentioned I want a glass of “Milo Tarik”. The counter girl aka makcik nodded, indication of understanding. I paid and walked to a table, and start to munch my donut.
10 minutes. My “milo tarik” is still not on my table. Lucky I got Shariff and Shaja to talk to. If not, I might leave without having my drink.
Finally, my milo is delivered. And it was “milo panas”, not “milo tarik”. I bet you can tell the dissimilar by looking at the bubbles on the surface. Less and small bubbles definitely shows its not being “tarik”ed at all.
I asked the waiter to pick my drink and send me back the correct one, as ordered. He took, and in a jiffy the glass was already back on my table.
Sigh. No different from the earliest version.
And I start to nag. Not to the waiter, but to Shariff and Shaja. Hahahah! It was so frustrating with the service which they were not able to deliver a simple request. First, it took so long to get the drink ready whilst it was only two tables occupied with customer. Second, they not even understand what their client wants.
I mean, looking at what I requested was simple. I ordered a glass of Milo, which I need it hot, but at the same time I can gulp in without needing to sip them in so many times. If I want it to remain hot until I finish my meal, than I should order for “milo panas” instead. Any "tarik" drinks should be warm, but not that warm that incline to cold. It remains its hot. That’s the reason I request the “milo” to be “tarik”ed. And it is also not about bubbles. Bubbles are actually the value-added. It occurs because of the purpose, not the purpose itself.
So, they fail to understand what is required, therefore they fail tremendously to deliver.
I guess there's a lesson to be learn, at least to myself. :)
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