Business Requirement versus Delivery

This is how business is done in the world today.

Client	:	Our next requirement, this is something big, you know, we need an elephant…
IT Team	:	But why don't you adjust with a buffalo, even it is big…. and black?
Client	:	No, we need only elephant, let me explain our current process……………..
		(client explains for an hour)
IT Team	:	Fine, I understand ur requirement. But our system supports only buffalo…
Client	:	We need only elephant!
IT Team	:	Let me see if i can customize

Requirement taken :
- Client wants a big black four legged animal, long tail, less hair.
- Having trunk is mandatory.
- The same was documented, signed off and sent to offshore for development!


At the Offshore Development Centre,
Design/Development – Based on requirement all features are supported in base product (as buffalo) , for trunk alone a separate customization is done.

Finally the customization is shown to client


Client looks ....

…. and faints !!

And IT Team has a strong argument to justify what has been done.